FAQ

Q: What is the release date? When can I play?

A:  The game will be released in April. Stay tuned for exact release date.

 

Q: What platforms can I pre-order for?

A: Power Rangers: Battle for the Grid will be available on Playstation 4, Xbox One, Nintendo Switch, and Steam.

 

Q: What payment methods can I use to pre-order?

A: You can pay for your order using Visa, Mastercard, American Express, Discover, or Paypal at this time.

 

Q: How will I receive my pre-order?

A: Your game key will be emailed to the address associated with your pre-order purchase approximately 48 hours from the launch of Power Rangers: Battle for the Grid. Your game key can then be applied to your Playstation 4, Xbox One, Nintendo Switch, or Steam account (depending on which platform you pre-ordered for) at that time.

 

Q: Can I buy more than one pre-order?

A: Purchases will be limited to one code per email address/ account. If you wish to purchase pre-orders for additional platforms, you will need to use another email account.

 

Q: Can I upgrade to the Digital Collector’s Edition if I’ve already purchased the Standard Edition?

A: Yes! Using the email address associated with your purchase, you can then purchase an upgrade product to the Digital Collector’s Edition, IF you purchase an upgrade prior to code distribution.

 

Q: Can I buy another pre-order as a gift?

A: We do not have a gifting option at this time. If you wish to purchase for someone else, you can make a purchase on a secondary email account and then provide that code to someone else once the codes are distributed. The code is the responsibility of the purchaser, as such we are unable to assist with lost or misused codes as the result of an issue with providing the code to a third party.

 

Q: How long is the code good for?

A: Code expiration is determined by your platform under their own policies. For any questions about code expiration, contact your gaming platform directly.

 

Q: I accidentally purchased a pre-order for the wrong platform/ console! What do I do?

A: Please contact Customer Support as soon as possible and within 48 hours here: shop@battleforthegrid.com

 

Q: How do I request a refund? What is your refund policy?

A: All sales are considered final. A refund request may be made within 48 hours of purchase, however any refund granted will be at the sole discretion of nWay and Waypoint (merchant). No refund requested will be considered beyond 48 hours of the time of purchase. No refunds requested will be considered once the game key has been delivered. Pre-Orders for Power Rangers: Battle for the Grid are administered via our merchant provider, Supercritical. Any refund request or inquiry regarding purchasing will be processed via shop@battleforthegrid.com.

 

EU Customers: If you reside in the European Union, you may have the right to withdraw from you purchase within 14 days, commencing on the day following your purchase date. You will lose your right of withdrawal once you receive your game key or more than the stated 14 days has passed from your purchase confirmation.